Guns 'n' Roses finally released their 17 years-in-the-making album, Chinese Democracy, on November 23rd. But, people were more interested in getting their free Dr. Pepper that the company promised to give out to every person in the United States if the GnR album was released this year.
Well, the album came out, so people were hurrying in droves to Dr. Pepper's website beginning at 12:01am on Sunday to claim their free sample.
One BIG problem, though, the site didn't work most of the day! We've gotten tons of emails from our Perezcious readers upset that Dr. Pepper "lied" to them.
If Dr. P is going to offer free soda to everyone, you'd think they'd be ready for the demand! At least have enough bandwith and servers in place so the website doesn't conveniently crash the day of the offer.
The site yesterday, for those who could access it, later read, "We are experiencing high traffic and are updating our servers. Please try again later or contact our consumer relations at 1-800-696-5891."
Though some calls would not go through with others having people hold in excess of 15 minutes.
So, in an effort to help calm the public, Dr. Pepper has sent out a press release stating their extending their offer until 6:00pm EST today.
The release says:
Based on tremendous consumer response, Dr Pepper is extending its offer for a free Dr Pepper until 6 PM EST
on Monday, November 24.
"People are passionate about Dr Pepper," said Tony Jacobs, vice president of marketing for Dr Pepper. "The response has been greater than anticipated and we want to do everything we can to ensure Dr Pepper fans get their free coupon. As a result, we've extended the offer, increased our server capacity and added a toll-free number, 1-888-DRPEPPER, for consumers to call to request their Dr Pepper."
HOW TO GET YOUR FREE DR PEPPER
1. Go to www.drpepper.com or call 1-888-DRPEPPER (1-888-377-3773)
2. Register your information online or by phone to receive a coupon for one free 20-oz. Dr Pepper.
3. When your coupon arrives, redeem it wherever Dr Pepper is sold.
4. Drink your Dr Pepper slowly to experience all 23 flavors. Dr's orders.
Allow 4-6 weeks for coupon to arrive. Coupons will expire on Feb. 28,2009. Limit one coupon per person. Full terms and conditions available at www.drpepper.com.
However, we just tried to go on the site and got a "Service Unavailable" error.
Have any of U had better luck?
[Image via WENN.]