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Veronica Mars Donors Get A Refund After Downloading The Movie Gave Them A Massive Headache!

| Filed under: Film FlickersOops!Business Blitz

veronica mars fans upset about movie download issues

After contributing to the Kickstarter campaign, and seeing their dream realized, Veronica Mars fans were upset because they couldn’t watch the movie!

Fans who donated to see the flick created are now getting refunds from Warner Bros. because some felt “ripped off.”

The studio only offered downloads via Warner Bros.-owned Flixster and cloud-based UltraViolet, but people had issues downloading it! Others just wanted to use their regular iTunes or Amazon to get the movie.

Show creator and movie director Rob Thomas issued a statement, which basically blamed the supporters for not reading the small print:

“We know that some of you have strong opinions about the decision to provide digital versions of the movie through Flixster. As you'll see in the original FAQ on our Kickstarter page, we've always planned to include Flixster as a digital distribution platform. But I also know that many of you use iTunes, Amazon or other platforms, and would prefer to claim your digital copies on your favorite service, so we hoped we'd also be able to arrange for more options. Unfortunately, it just wasn't possible. In the end, Flixster was the best option for getting the digital movie reward out to all of you, worldwide, at the same time.”

People were still mad, so Warner Bros. is either giving them $10 or a refund after they purchased the movie elsewhere.

At least they’re trying to make it right because these fans have waited long enough!

P.S. CLICK HERE to see our exclusive interview with the Veronica Mars cast!

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14 comments to “Veronica Mars Donors Get A Refund After Downloading The Movie Gave Them A Massive Headache!”

  1. Tony C says – reply to this


    1

    What BS. I down loaded the movie on Flixster with out any problem at all and I love it. Great job all around.



  2. 2

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  3. 3

    This article was poorly done because Rob has gone above and beyond to give backers so much. This has been such a positive experience so I am sad that you would take such a negative stance on a simple issue. It is clearly stated and people are crazy so of course they are going to be mad if the fine print doesn't suit there every need. Rob has been amazing and has made sure to help us out. Bad form dude



  4. 4

    "The Customer Is Always Right" credo is BS when the customer is clearly wrong. People are so stupid, it is their own fault if they didn't read the fine print.

  5. H says – reply to this


    5

    The movie is in fact on iTunes now

  6. FERLICAAUDEPT says – reply to this


    6

    DANGER!!! do not want to click on the link above, yesterday I already click the link above and my computer a virus,
    ust want to watch the film but they actually gave me a false invormasi, may god forgive their sins,
    but after I searched on google I finally found a link that right to watch this film,
    please click here >>>

    may be useful



  7. 7

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  8. jessy found says – reply to this


    8

    many people who provide the link to watch free movies.

    but the link who they given false. just to add to the visitors they are willing to deceive us with false link.

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  10. 10

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  11. 11

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  12. 12
  13. Al says – reply to this


    13

    And that is why I don't use online services for viewing movies. I want to see a movie, i either go to the theater or I buy the DVD/Blu-ray later. No worries about different software, or the fact the movie won't be available for viewing a year from now (most of these digital downloads come with expiry dates and I recently bought - new - a Blu-ray that came with a digital download whose date had already expired). Stick with the tried and true — there's a reason it's tried and true.

  14. Michelle says – reply to this


    14

    Not sure what the big deal is, Flixster is free to join and Rob gave us all plenty of notice. I was able to simply enter the code in Flixster, load up my Roku, and stream it from the Vudu app. Most other places give you either iTunes (not accessible through anything but iTunes and apple devices) or Flixster (accessible from pretty much any device out there, including apple devices), so it really was the best solution.