After contributing to the Kickstarter campaign, and seeing their dream realized, Veronica Mars fans were upset because they couldn’t watch the movie!
Fans who donated to see the flick created are now getting refunds from Warner Bros. because some felt “ripped off.”
The studio only offered downloads via Warner Bros.-owned Flixster and cloud-based UltraViolet, but people had issues downloading it! Others just wanted to use their regular iTunes or Amazon to get the movie.
Show creator and movie director Rob Thomas issued a statement, which basically blamed the supporters for not reading the small print:
“We know that some of you have strong opinions about the decision to provide digital versions of the movie through Flixster. As you'll see in the original FAQ on our Kickstarter page, we've always planned to include Flixster as a digital distribution platform. But I also know that many of you use iTunes, Amazon or other platforms, and would prefer to claim your digital copies on your favorite service, so we hoped we'd also be able to arrange for more options. Unfortunately, it just wasn't possible. In the end, Flixster was the best option for getting the digital movie reward out to all of you, worldwide, at the same time.”
People were still mad, so Warner Bros. is either giving them $10 or a refund after they purchased the movie elsewhere.
At least they’re trying to make it right because these fans have waited long enough!
P.S. CLICK HERE to see our exclusive interview with the Veronica Mars cast!
Tags: business blitz, download options, film flickers, Flixster, movie, oops!, refund, rob thomas, UltraViolet, Veronica Mars, Warner Bros