If you're trying to tell Comcast that you're never, ever, ever getting back together, be prepared for a rather lengthy breakup session on the phone.
That is if you can EVEN get a chance to breakup with them.
Comcast customer Aaron Spain posted a video on YouTube of a call he made to the company trying to disconnect their services.
At the point where the video begins Aaron had already been on hold in excess of 3 hours.
Not very much of a provider, are we, Comcast?
Then, Aaron decided to use another phone to prove that he had been put on hold for so long, Comcast's customer service offices were actually closed for the day.
It would appear that Comcast employees care about you so much, they're willing to ignore you until they're off the clock! Wow, they're THAT committed.
Needless to say, if this is real Comcast needs to step up their game. The silent treatment is usually used by children, not a corporation.
Ch-ch-check out the customer service call gone wrong…AFTER THE JUMP!!!
Tags: cancel, close, comcast, customer service, on hold, tv news, youtube