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If You're Thinking Of Canceling Your Service To Join Comcast Watch This Video FIRST!

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customer service call comcast

If you're trying to tell Comcast that you're never, ever, ever getting back together, be prepared for a rather lengthy breakup session on the phone.

That is if you can EVEN get a chance to breakup with them.

Comcast customer Aaron Spain posted a video on YouTube of a call he made to the company trying to disconnect their services.

At the point where the video begins Aaron had already been on hold in excess of 3 hours.

Not very much of a provider, are we, Comcast?

Then, Aaron decided to use another phone to prove that he had been put on hold for so long, Comcast's customer service offices were actually closed for the day.

It would appear that Comcast employees care about you so much, they're willing to ignore you until they're off the clock! Wow, they're THAT committed.

Needless to say, if this is real Comcast needs to step up their game. The silent treatment is usually used by children, not a corporation.

Ch-ch-check out the customer service call gone wrong…AFTER THE JUMP!!!

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2 comments to “If You're Thinking Of Canceling Your Service To Join Comcast Watch This Video FIRST!”

  1. nfff says – reply to this


    1

    I have never had a problem with comcast custom service.

  2. ravengirl says – reply to this


    2

    We had to call Comcast every month when we got our bill as they kept over charging us for at least a year. And I remember being on hold for 45 min before and then hanging up and calling back only to have them close 10min prior. From then on I always called around lunch time. I've had a lot of conversations with Comcast, a select few were nice and helpful (sounded like they were new) and some were just awful and unhelpful. In the latter we always had to talk to a supervisor and sometimes their supervisor. I've had them miss appointments for installation, I had one guy who was an hour early, and then one who couldn't do the job. Moving was a total pain and they had to create and delete three accounts for us…for one move. We were really happy to finally get out of the apartments that only allowed them (I think they had some sort of agreement). My husband canceled our service, he was on the phone for ages and was annoyed and relived when he got off. He made sure I personally returned the equipment and get a receipt for it… Good thing I did because they tried to bill us for it. We were thrilled when our new house was wired for Verizon, who I have yet a need to call.