While Ozzy Osbourne's wife felt sorry Mariah had to go through "a technical nightmare," she believed the performance could have been salvaged had the songstress explained the malfunction a bit more properly to the crowd.
The 64-year-old said:
"If [Mariah would] have taken the time out to say, 'Look everyone, my in-ears are not working, I can hear nothing. Let's all just sing along to the track.' I think it would have been the way to go and stop all this speculation."
Well, hindsight is 20/20 — but we don't think taking time to explain technical problems in the middle of Times Square is the Elusive Chanteuse's style so much as sauntering across stage and dropping vague, shady remarks, along with the occasional high note.
Do YOU agree with Sharon? Watch the clip (below) to hear her defend the singer!