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Australian Retailers Charging Customers To Try On Items

| Filed under: Wacky, Tacky & TrueAustraliasticBusiness Blitz

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This is about as ridiculous as charging for luggage.

Stores in the great land of Oz are cracking down on customers who come in to try on clothes, just so they can buy it for less online.

Sydney ski shop InSki is charging a whopping $50 for a boot-fitting, which will be refunded when you make a purchase.

Yeah, that's a great way to attract customers.

The manager tried to validate the fee, saying "We are a very small business trying to survive. I would never hold it against someone if they got something online for cheaper, but we can't really work for free."

With an executive of the Snowsports Industry of Australia adding:

"Their time is valuable. People will wander into a shop and spend an hour or two with the boot fitter, then go out and buy them off the internet. The owner of the store wants to ensure that if he doesn't get the sale, at least he pays for their time."

Alright, we can totally understand why they'd be upset BUT at the same time, aren't they kinda alienating themselves by charging?

Maybe they should try working on their customer service before going to the extreme.

[Image via AP Images.]

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