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Are Smartphones Ruining Restaurants?? This Restaurant Owner Thinks So! But Does It Really Take Four Minutes To Snap A Food Selfie?

| Filed under: Tech TalkBusiness BlitzFoodGIFs

food selfies ruining restaurant industry

When it comes to smartphones and people constantly being on them, it seems like society is split.

Some folks are annoyed by some peoples' non-stop phone use, while others are too busy using their phones non-stop to notice.

One anonymous anti-smartphone person recently ranted on Craigslist, claiming their restaurant, in Manhattan's Midtown East, was being ruined by smartphone users!

The rant got super specific, with the author saying they studied security footage from July 2004 and compared it to a tape from this month.

The post makes some pretty sensational claims:

- 26 out of 45 customers spend an average of 3 minutes taking photos of the food.

- 14 out of 45 customers take pictures of each other with the food in front of them or as they are eating the food. This takes on average another 4 minutes as they must review and sometimes retake the photo.

- 9 out of 45 customers sent their food back to reheat. Obviously if they didn’t pause to do whatever on their phone the food wouldn’t have gotten cold.

- 27 out of 45 customers asked their waiter to take a group photo. 14 of those requested the waiter retake the photo as they were not pleased with the first photo. On average this entire process between the chit chatting and reviewing the photo taken added another 5 minutes and obviously caused the waiter not to be able to take care of other tables he/she was serving.

A lot of those claims have been met with disbelief, or confusion over why it's considered bad.

The general manager of another NYC area restaurant, TAO Downtown, said:

"We are a very busy restaurant—we service well over 600, 700, 800 diners a night—and I don’t necessarily think we’d be able to do that if smartphones were in our way. Those pictures go up on social media, some of them instantly on Instagram and Facebook, and it gets us out there."

So smartphones might actually be really good for restaurants!

Sure, asking the server to grab a photo of your group slows things down a little. Maybe your food gets a little cold while taking a selfie.

But these are the modern ways of today and smartphones are here to stay.

Best to get used to it, we guess.

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2 comments to “Are Smartphones Ruining Restaurants?? This Restaurant Owner Thinks So! But Does It Really Take Four Minutes To Snap A Food Selfie?”

  1. 1

    Smartphones are great, pictures of your food are lame (unless you created the dish yourself perhaps). Nobody cares what you are eating.

  2. 2

    Put me in the anti-smartphones group, when I go on vacation it is totally unwired (although I do understand some folks need to keep in touch with kids, etc.).