THIS is the most terrifying ride we've ever heard!
Darren Riggs-Long and his wife Lynzie were super excited to bring their three children on the Big Wheel ride at Adventure Island in Southend-on-Sea, Essex, England, but that excitement quickly turned to panic!
The family was left 50 feet in the air at the top of the ride after they claim the amusement park staff totally forgot that they were there, and were about to shut the park down!
Here's what the father said:
"We couldn't believe it. We were at the top of the wheel when the lights went out and staff started shutting the lights down on all the rides just before 10pm. It was cold and really dark."
The father claims the whole family were afraid they were about to spend the night there, and it was only after their prolonged screaming did someone finally come and get them! He said:
"We were calling out for about 15 minutes before a member of the public spotted us. The attendant came back and switched the lights back on and got us down. The children are traumatized."
Management at the park are claiming it all went down in a slightly different manner!
They said they totally knew the family was there, and that they were stuck for only about 3 minutes!
Here's what the Adventure Island bosses said in a statement:
"The health and safety of our customers is of paramount concern to Adventure Island. We are sorry that Riggs-Long family were unfortunately left for a very short amount of time (2mins and 58 seconds according to CCTV) at the top of the Ferris Wheel and have offered them wristbands and meals to make up for this. A member of staff was at the ride the entire time this was taking place to reassure them we were going to resolve the issue as swiftly as possible, which we did."
We're assuming the truth lies somewhere in the middle of these two conflicting statements, but we still feel the family's pain!
That's a pretty terrifying experience for anyone! Let alone for a 10-year-old, a 6-year-old, and a 3-year-old!
We'd be screaming our bloody heads off, too!
The park should also give them a little more than a wristband! We're not sure that's going to do much good anyway as we don't see this family going back to this amusement park anytime soon!