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United CEO Says He Felt ‘Shame’ Watching Viral Video Of Bloodied Passenger In New Apology

Filed under: ViolenceTravelControversy

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In another effort to fight the backlash and outrage over the viral video of a man being dragged off a United Airlines' plane, CEO Oscar Munoz sat down for an interview with ABC News to share his "shame" over the situation.

As a little refresher, it wasn't until Tuesday afternoon that the CEO issued an apology after Dr. David Dao was violently removed from his seat on the Sunday flight. Prior to his latest statement, Oscar hardly sounded remorseful about having to "re-accomodate" the passenger.

Video: Jimmy Kimmel Introduces United's New Slogan & Spoof Safety Video

Well, it sounds like he's had a change of heart, and wanted to share that during his first interview since the outrage. Explaining his reaction to the viral video, he stated:

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