This seems pretty inexcusable to us.
California woman Michelle Evans sent her cat Patch on a Delta Air Lines flight from Cairo, Egypt to NYC's JFK airport, but the airline claims they lost the cat.
Here's how Michelle reacted when she was informed that her cat had "broken out of" its carrier:
"I was frantic, I was hysterical, and the first thing they did was shove $200 (for Patch's ticket) in my hand. I said 'You've got to be kidding. This is the last thing I care about, the money. You lost my cat.'"
Looks like Delta security officials tried to claim that the cat got "enraged" and broke out of the carrier, but they refused to let Michelle see the carrier itself.
Since then, she's been frantically trying to find her cat by contacting animal rights organizations in Egypt and PETA, posting a $500 reward for her cat's return, and she EVEN started a "Find Patch" blog.
Here's what Delta spokeswoman Susan Elliot has said about the airline's animal transportation safety:
"…We even have zoos that entrust us with their exotics. These escapes are due to some unfortunate situations. We take our responsibility of transporting our customers' animals extremely seriously."
We hope Michelle is able to find her missing cat, but we've gotta say we're sketched out.
Sounds like something may have happened to Patch's carrier, and it sounds like Delta is trying to cover it up.