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Ticketmaster Listens To The People, Makes Changes

Filed under: Music MinuteKanye West


Here’s some inneresting news that we’re kind of happy with.

Ticketmaster has pretty much become the “go-to” company for live events, but people have been complaining, so they’ve decided to make some changes. Here’s what they’ll be doing differently:

-They’re going to tell us final ticket prices much earlier on in the ticket ordering process. Also, they’ll let us know the full cost of our tickets upfront, without blindsiding us with extra service fees later on. Same amount of money, but less time and frustration, which is def cool.

-We’ll be given a 3-day return policy. Looks like up until a week before any given show, we’ll have three days to change our minds about the tickets for a full refund. At first, this will apply to Live Nation venues, but they’re going to try to expand it to as many venues as possible.

-They’ve created a new online environment for customers, Ticketology, where they’ll keep us updated with policy changes, industry news, and related news.

We’re feeling these changes, and we’re liking this trend of people & companies aiming to please the fans. First, Kanye West stops sleeping to drop new tracks for us, and now Ticketmaster is totally revamping themselves. We wonder who’s going to appease us next!

What do U think of Ticketmaster’s policy changes?

[Image via WENN.]

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