Why do people have to be so awful?
Jess Jones, a 20-year-old college student at Rutgers University, was waiting tables at D’Jais Bar & Grill in Belmar, New Jersey this past week when something very unfortunate happened.
The rush was on at the restaurant, and a table Jess had been serving ended up waiting an hour for their food — not cool, of course, but it happens sometimes when the kitchen gets backed up — and it’s rarely the wait staff’s fault!
The people at the table, though, didn’t see it that way — and they took it out on Jess when it came time to leave the tip for their bill, opting to instead write ‘LOL’ in the tip line and note that they had wait an hour to eat.
Jones took to Facebook to post the picture (above) with the ‘LOL’ tip, writing:
“Last night, I was stunned by this receipt that was left for me by a party of eight people. I would have preferred a ‘$0’ tip than a ‘LOL’ tip, but as a waitress, bad tips and harsh notes are all part of the job. Even though they did wait an hour to eat, they remained satisfied with filled drinks and proper notice that the kitchen was a bit busier than normal. I’ve worked in the service industry for five years and I take pride in providing great service to my customers.”
Jones carried on about the harsh realities of being a server, and how difficult that life can be:
“Most of my paychecks are less than pocket change because I have to pay taxes on the tips I make. I need tips to pay my bills. All waiters do. We spend an hour or more of our time befriending you, making you laugh, getting to know you, and making your dining experience the best it can be. We work hard, and we really do care.”
The post caught attention from so many places that even the mayor of Belmar, Matt Doherty, weighed in on Facebook:
“If you visit Belmar please treat the hardworking men and women in our service industry with the same respect you would expect at your job. This is ridiculous.”
Jess unfortunately seems like she’s seen this a lot before, as she asks customers to think of the wait staff before they act out in frustration over service:
“My experience with this table was cruel and unnecessary but sadly it’s not uncommon. With that said: Please be good to your waiters. I know it’s annoying when things aren’t right. I know how aggravating it is to receive a hefty bill when all night you’ve been wondering why the table that came in after you was served before you. But waiters are mere messengers most of the time, and it’s wrong to shoot them, however bad the news.”
At least it’s refreshing to see that people like Jess handle it so well and wish such grace, even if it’s so unfair for her to have to deal with awful customers as she puts herself through college with her tip-based job.