Trouble in the sky!
A Delta Air Lines passenger recently had a bit of trouble keeping her baby quiet on a flight… but what was worse for the mother was the way the airline’s employees handled the situation.
Arielle Noa Charnas, a fashion blogger, was aboard a Delta plane on December 29 with her husband and infant daughter Ruby when, before the flight even took off, the little one started making a fuss!
While the family was allowed to complete their flight… they just weren’t encouraged to do it in first class — meaning the attendants would rather them annoy the poor people in economy.
Nice one, Delta.
Miz Charnas took to Instagram this week to share a pic (above) and to tell her story, saying:
“On our way to LA a few days ago it was my first time flying with Ruby, I had a screaming crying sleepy baby who was so overwhelmed that she couldn’t fall asleep. My husband and I paid for first class so that we’d have the extra space and could lay down with her – once we were boarded I was getting tons of eye rolls and head shakes from fellow passengers on @delta because my baby was crying (as if I could just look at Ruby and say okay now it’s time to stop ├░┼╕╦£ΓÇÜ). I tried to ignore the people until 10 minutes passed and a flight attendant came over to me and asked me and my baby to move to the back of the plane (as if the people in the back didn’t matter). Give up our seats that we paid for and move.
The blogging mom continued:
“Apparently I was upsetting and getting a lot of complaints from the first class passengers. I started crying because I was so stressed and anxious and instead of the stewardess being helpful and compassionate she instead made the situation worse. I don’t know what’s right and wrong when it comes to flying with a baby but after telling a few people the story they were in shock. Thoughts? We’re headed back to NYC today and we’re hoping for a much better experience. ├ó┼ô╦å├»┬╕┬Å”
Though Arielle was upset, she also refused to give up her first class seat, telling Us Weekly:
“We rocked her and we walked her up and down the aisles Finally during take-off, Ruby fell asleep on my shoulder and was a dream the rest of the flight.”
Since the incident, a spokesperson for Delta has responded to what happened, telling People:
“Delta flight attendants are trained to provide safe transport and excellent customers service. We fully support all passengers traveling in the class of service for which they’ve paid.”
So… how is that actually addressing the issue?
Regardless, the brunette beauty and her family flew back to New York on Sunday — but there’s no word yet on how that one went!
Do you think Arielle should be upset about the situation??
[Image via Instagram.]