It’s called the HONEST Company, not the RELIABLE Company.
Some businesses you just can’t get good customer service, and apparently Jessica Alba‘s might be one of them.
Ok @Honest you just lost a good customer. @jessicaalba please address your company that is not doing good business. I have use your company for more than three years now and these last three orders have been a nightmare!! I have spend too much money here for that to happen!!
â€” Leslie Jones ðŸ¦‹ (@Lesdoggg) July 17, 2018
We still aren’t sure exactly how the company screwed up three of her orders in a row, but the squeaky wheel got the grease!
Jessica responded just three hours later, writing:
Omg! Iâ€™m so so sorry you havenâ€™t had a great experience. We are all over this issue and will make it right. I am so appreciative and grateful to you for being a loyal Honest fan over the years, especially as we go through these growing pains. Iâ€™m a huge fan of yoursðŸ™ðŸ½. JA
â€” Jessica Alba (@jessicaalba) July 17, 2018
Ah, the power of social media. (When you have nearly a million Twitter followers anyway. LOLz!)
Have YOU had any problems with The Honest Company??
[Image via Nicky Nelson/WENN.]