As reported earlier, an OC Chick-Fil-A cashier, “Lia,” named two Asian customers Ching and Chong.
Now, Chick-Fil-A has issued a statement addressing the matter.
The chain admits that the incident happened and it has terminated the employee.
The statement reads:
Please understand and accept our confirmation that the inappropriate, and unthinking behavior of a young team member at one of our restaurants does not support any claim or even suggestion of racism at our restaurant. The individual clearly violated our operating standards; the matter was addressed and discussed immediately with the guests on the spot; and a confirmation was provided that the employee was immediately dismissed for the individual behavior.
Our Chick-fil-A restaurant Operators and their employees try very hard every day to actually go the extra mile in serving ALL of our customers with honor, dignity and respect. The circumstances here are a simply case of immaturity, failed judgment, and human error….it has nothing to do with the service and operational standards of our Chick-fil-A restaurants which are consistently rated at the highest level of service in the foodservice industry.
Racism debunked.
The first step to taking care of a problem is admitting you have one.
Now Chick-Fil-A can work on that homophobia maybe?