It’s called the HONEST Company, not the RELIABLE Company.
Some businesses you just can’t get good customer service, and apparently Jessica Alba‘s might be one of them.
Video: Watch Stars Lose It In SNL Blooper Reel!
So Leslie Jones took her complaint straight to the source, calling out the co-founder on Twitter!
She wrote:
Ok @Honest you just lost a good customer. @jessicaalba please address your company that is not doing good business. I have use your company for more than three years now and these last three orders have been a nightmare!! I have spend too much money here for that to happen!!
— Leslie Jones 🦋 (@Lesdoggg) July 17, 2018
We still aren’t sure exactly how the company screwed up three of her orders in a row, but the squeaky wheel got the grease!
Jessica responded just three hours later, writing:
Omg! I’m so so sorry you haven’t had a great experience. We are all over this issue and will make it right. I am so appreciative and grateful to you for being a loyal Honest fan over the years, especially as we go through these growing pains. I’m a huge fan of yoursðŸ™ðŸ½. JA
— Jessica Alba (@jessicaalba) July 17, 2018
Ah, the power of social media. (When you have nearly a million Twitter followers anyway. LOLz!)
Have YOU had any problems with The Honest Company??
[Image via Nicky Nelson/WENN.]
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