This is horrible!
A man with cerebral palsy was left without wheelchair assistance thanks to United Airlines this week.
After the plane landed, the airline’s delay in getting D’Arcee Neal a wheelchair took so long, the man eventually dragged himself off the plane on his hands and knees — just so he could go use the restroom.
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Neal had been flying back to Reagan National Airport in Arlington, Virginia — ironically, from a conference where he had been speaking about accessible transportation — when gate officials failed to provide him with assistance.
Neal told reporters his feelings on the situation:
“I mean, it’s humiliating, No one should have to do what I did. Half the time, I feel like airlines treat people with disabilities as a secondary concern.”
You can say that again!
Check out Neal’s story via video (below):
United Airlines hasn’t yet addressed the issue with an official statement. Let’s just hope the message was sent, and in the future, airlines are more proactive about helping disabled passengers!
[Image via D’Arcee Neal/Facebook.]