Jackie Genovese, a 16-year-old sophomore from New Jersey, was planning on attending prom with her 17-year-old boyfriend of two years, James Volpe.
Jackie purchased a pricey $1,200 prom dress from Freehold’s Diane and Co., popular from OxygenΓÇÖs show Dress Coutoure.
Unfortunately for all involved, James was killed in a car crash on May 13th heading home from a baseball team dinner. JackieΓÇÖs mom went back to the store and requested a refund so she could help pay for the funeral.
Instead, the storeΓÇÖs policies donΓÇÖt offer refunds, but they did offer her store credit which wasnΓÇÖt good enough for JackieΓÇÖs mom. Furthermore, she claims when she arrived to return the dress, they were ΓÇ£nasty and unsympathetic.ΓÇ¥
As for the store, they deny ever being rude and stated:
ΓÇ£This terrible tragic situation has been spun out of control. It’s not a matter of being vicious or uncompassionate, but we are faced with tragedy all the time. And we weren’t given a chance to rectify the situation.”
The store also offered to make a donation to a memorial set up in James’ name, though that wasn’t good enough for one friend who started a Facebook page asking for everyone to boycott the store.
We understand the circumstances are awful, but really, thereΓÇÖs no way for the store to know if the dress was worn before or not. And while we hope many people wouldnΓÇÖt do this, but whatΓÇÖs to stop other people from going and fabricating a death story to get a full refund?
What do U think….
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